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Terms of service

General Terms

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  • By commissioning you agree to the following terms

  • If you dont agree with any of the points then you may not commission me

  • Violating any agreements will automatically put you on a blacklist without warning

  • I have the right to refuse any commission if I am not comfortable with it

  • I will not redesign a character for you

  • Any questions can be sent to email

Copyright and Usage

  • You (The client, commissioner)

    • You agree to not bargain prices

    • Clients who have commissioned or received work before this TOS has gone into effect are still bound to its contents

    • You agree to give credit 

    • You may post it and stream the product 

    • If posted online it must have proper credit. Watermarked with my username

    • You are allowed to use it for personal use (PFP, background)

    • You can print or create it physically for your PERSONAL use only

    • You can request me to make the progress private

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  • What are you not allowed to do:

    • You may NOT Claim the work as thier own

    • You may NOT Use it for commercial direct or indirect profit gaining purpose

    • You may NOT reproduce the artwork for merchandise such as prints and charms etc

    • You may NOT use it for promotion of goods, services or social media pages. Which include using it for streaming assets vtuber schedules etc. 

    • You may NOT use it for any block chain technology such as NFT

    • You may NOT modify edit or  repurpose the commissioned piece with the exception of cropping

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  • I, Casseradel (the artist)

    • I'll only do the work that we agreed on.

    • I can post the artwork on my website etc (unless it was requested for different reasons like debuts, etc)

    • I reserve the right to refund you the full/partial amount paid (depending on the progress of the art piece) If i wish to longer work on your project

    • If i give my client any questions and I do not hear from the client in 4 days then I will cancel the commission and refund an amount. Depending how long I have worked on it.

    • I can deny any commission if I don’t feel comfortable or able to complete it

Payment

  • I don't accept crypto currency, payment is made in USD 

  • Payment is accepted through Paypal

  • Everything is Digital Goods,nothing is going to be physically shipped

  • I’m not responsible for any mistakes made on your part over the course of the transaction.

  • For greyscale and colored artwork: 50% will be given after sketch is approved. The other 50% will be given after I have sent the almost complete artwork. 

  • For Sketch commissions. 50% wll be given after super messy sketch is approved to get cleaned up a bit. 

  • Extra props may be charged extra depending on the complexity.

Refund/Cancellation Policy

  • The artist can cancel and refund the amount that is due (depending on how far the progress was) 

  • Cannot be refunded once the final product has been given and completed

  • Can’t refund midway UNLESS it is an emergency, we will discuss it. If agreed upon then You will be given a percentage depending on the progress done. And you will be given the files according to it

  • CANNOT refund unless i agree

  • Refunds are possible only when its available to be returned. Cant send money then immediately ask for refund

Process and Delivery

  • Describe in detail of what you would type of commission you’d like, references (OC’s, Pose References etc.)

  • I will either confirm or deny it or ask for more references if I need them. 

  • Complex changes after the sketching process will be paid (5-25$) be specific when requesting changes (Free if they are simple changes)

  • +get charged more if it's a complex character( told before) or you can simplify the character so that it isn't charged

  • Delivery time can vary from 2 days to 2 months depending on the type of commission. You may ask what the estimated time for your art piece will be.

  • I will update you with work in progress pictures as well as updated estimated times for delivery

  • You can see the progress on trello as well

  • Final feedback can be sent through email or DM ( cant be super major or there may be a charge)

  • (DELIVERY)  I will deliver your artpiece through email.

  • You, are responsible for keeping the final file I send you.

  • Any rude, innaproppriate, non constructive comments any time throughout the process may result in blacklisting

Commercial Usage

  •  If you wish to commission for commercial use, please let me know and we will discuss the price upfront

How do I commission?

After reading the TOS send me an email or message including this template:

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  • GENERAL INFO:

  • Your name:

  • Your e-mail:

  • Type of commission:

  • How many characters:

  • Any specific wishes/details you want included:

  • Background (Not required): 

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  • Character(s) info:

  • Character name:

  • Character personality/description(s): Please give me everything you have on your character that you want me to have in mind when drawing them - also characters from series since I might not know them. 

By sending this order I confirm that I have read and accept the terms of service for commissioning Casseradel.

© 2023 by Casseradel

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